Stay in Control

We take player safety seriously. Wager Beat Casino Responsible Gambling is our pledge to help you play within limits and keep betting fun. We provide clear tools, straightforward rules and access to support so you can manage time and spending. If you need to pause or stop, we make it easy to set limits or self-exclude. This page explains the protection principles we follow, the account controls available to you and how to find professional help if gambling stops being enjoyable.

Player protection principles

Account safety and fair play are central. We promote responsible behaviour, require age verification and provide clear terms on play limits. Guidance and warnings appear in-account where appropriate. Our focus is on prevention, early intervention and user control.

Tools to manage gambling activity

Deposit and loss limits

Set daily, weekly or monthly deposit caps from your account settings. Loss limits let you cap net losses over a chosen period. Limit decreases take effect immediately. Increases may be subject to a waiting period.

Time limits and session controls

Use session time reminders and automatic logout to avoid extended play. Session timers notify you after predefined intervals so you can take breaks. You can adjust these reminders in your profile.

Self-exclusion and cooling-off

Temporary cooling-off options are available for short breaks. Self-exclusion blocks account access for set periods or permanently. During self-exclusion you will not receive marketing communications. To reactivate an excluded account follow the formal process and cooling-off rules.

Recognising signs of problematic behaviour

Warning signs include chasing losses, borrowing to gamble, neglecting responsibilities or hiding activity. Rapid increases in deposit frequency or amounts may indicate loss of control. If you notice these patterns, reduce limits or self-exclude and seek support.

Guidance for staying in control

Set a budget before you play and stick to it. Use deposit and loss limits and take regular breaks. Avoid gambling under the influence of alcohol or when stressed. Review your account history regularly to track spending and session length.

Access to professional help and support organisations

If gambling causes harm, contact professional services. In Australia use Gambling Help Online or call the national helpline at 1800 858 858. Consider BetStop - the national self-exclusion register - and local state support programs. For immediate crisis help contact Lifeline on 13 11 14. External counselling, financial advice and peer support groups are available and recommended when needed.

Getting help through your account

To apply limits, request self-exclusion or access activity reports, visit the Responsible Gambling section in your account. Support is available via live chat and email for guidance on using tools and finding help. Prioritise safety - use the tools whenever you need them.